Welcome Centre
Welcome Drop-in Thursdays 10.00-13.00 The Wellspring Settlement Main Hall, 43 Ducie Road, Bristol, BS5 0AX For many asylum seekers this social space is a home away from home, especially for…
We support asylum seekers with issues including: understanding the asylum process, getting legal advice, accessing housing and financial support, accessing healthcare and education.
We work with partners to support new refugees to access housing and prevent homelessness when leaving asylum support.
Our Advice Team works with people who have not yet been granted Refugee Status or Humanitarian Protection.
Our Welcome Services such as the social space, outreach in hotels and volunteering are open to both asylum seekers and new refugees in the Bristol area.
We also support young people with age disputes, challenging the age allocated to them by the Home Office.
We support LGBTQ+ asylum seekers through a social space and specialist support in our Pride Without Borders project.
Please note: we are not able to support people outside the Bristol area, i.e. people who do not live in an area with a BS postcode.
Helpline Tuesday 10.00-14.30
Call/ Text/ WhatsApp: 07526 352353
Please tell us your name and phone number. We will call you back when we can. If you need an interpreter, tell us which language you speak.
Advice and Information Session Wednesdays 10.00-12.00
The Wellspring Settlement Main Hall, 43 Ducie Road, Bristol, BS5 0AX
Help with your asylum accommodation, asylum support or asylum claim, Healthcare access, Form-filling and Signposting. No appointment needed. We will see people in order they arrive and you may be asked to come back for a longer appointment on another day.
Social Space Thursdays 10.00-13.00
The Wellspring Settlement Main Hall, 43 Ducie Road, Bristol, BS5 0AX
Tea, coffee and snacks · Games · Hair Cuts · Arts & Crafts · An opportunity to meet new people and make friends. No appointment needed.